Working with
Roofing Insurance Claims
WE KNOW INSURANCE
We help you navigate the insurance process.
Storm damage is stressful enough. Thompson Exteriors documents the damage, meets your adjuster on-site, and makes sure your insurance company covers everything you're owed, not just the minimum. We handle the paperwork and back-and-forth so you don't have to become an expert in your own claim.
of our work involves insurance-related projects.
How We Help
From Damage to Repair, we're with you
01
Inspect and DOCument
We assess your roof, identify storm damage, and take photos to document what we find.
02
Work with your adjuster
With your authorization, we can communicate directly with your insurance adjuster about the scope of work.
03
repair and restore
We address the approved scope, document additional discoveries, and complete your roofing project.
GOOD TO KNOW
BUILDING CODES MAY AFFECT YOUR REPAIR.
Roofing codes and manufacturer requirements have changed over time. Repairing an older roof may require additional work to bring affected areas up to current standards.
Depending on your policy and claim, some code-required work may be eligible for insurance coverage. We help document required work and communicate with your adjuster when questions arise.
Don't Assume it's out of pocket
If necessary work wasn't included in the initial scope, that doesn't automatically mean you're responsible for the cost. Let us help document what's required..
WHAT OUR CUSTOMERS ARE SAYING
See why homeowners trust Thompson Exteriors for their roofing and exterior needs.
Jeffrey Carlson
4 months ago
They did two roofs for us after a bad hailstorm here in Minneapolis. For one of these they replaced a skylight and we were very happy with the product they suggested. This firm is especially skilled at doing roofs on older Minneapolis houses. (Both of our properties are over 100 years old.) It is clear they have a lot of experience working in the inner city.
Jeffrey Carlson
4 months ago
They did two roofs for us after a bad hailstorm here in Minneapolis. For one of these they replaced a skylight and we were very happy with the product they suggested. This firm is especially skilled at doing roofs on older Minneapolis houses. (Both of our properties are over 100 years old.) It is clear they have a lot of experience working in the inner city.
Megan Holm
12 months ago
I got new siding and a new roof by Thompson last July, with final completion of a remaining task the following August. The workmanship was excellent, with detailed attention on the siding and trim. Peter and crew took extra time to make sure the porch (which was sinking since it was built in 1919) had stable footings, and they jacked it up to make it level with the house to complete the siding. It meant the doors and windows were now plum, whereas before they were tilted, hence the remaining task to fill in gaps of siding on the interior porch and at the door (all were unexpected to the original plan). I had some frustration with nailing timelines down and follow up: I had a limited window in which the work needed to happen (6 weeks) because I was otherwise away and I wanted to be there to oversee the work. The roof and siding were completed the morning I was leaving town, which was stressful, but it got done. In the end I would use them again because quality workmanship is more important to me than project management (and more rare), but know that they are less strong at organization and timelines/appointments. I experienced more on the fly follow up, texts and drop by questions (usually on evenings or Saturday) to get remaining insurance estimates, measurements, colors, payment etc. He seemed totally swamped, but I think this is just the way Peter rolls.
Megan Holm
12 months ago
I got new siding and a new roof by Thompson last July, with final completion of a remaining task the following August. The workmanship was excellent, with detailed attention on the siding and trim. Peter and crew took extra time to make sure the porch (which was sinking since it was built in 1919) had stable footings, and they jacked it up to make it level with the house to complete the siding. It meant the doors and windows were now plum, whereas before they were tilted, hence the remaining task to fill in gaps of siding on the interior porch and at the door (all were unexpected to the original plan). I had some frustration with nailing timelines down and follow up: I had a limited window in which the work needed to happen (6 weeks) because I was otherwise away and I wanted to be there to oversee the work. The roof and siding were completed the morning I was leaving town, which was stressful, but it got done. In the end I would use them again because quality workmanship is more important to me than project management (and more rare), but know that they are less strong at organization and timelines/appointments. I experienced more on the fly follow up, texts and drop by questions (usually on evenings or Saturday) to get remaining insurance estimates, measurements, colors, payment etc. He seemed totally swamped, but I think this is just the way Peter rolls.
Travis Richard
1 year ago
Ive started working with Thompson Exteriors for a few years now. I have worked with numerous contractors in the past and I have to say Peter Thompson is a very hounest and hard working owner and really does his best for the customers he serves. Hes honest and works hard to ensure his customers are taken cared of and that thier insurance companies pay for everything they are owed. I highly recommend Thompson Exteriors to anyone needed storm damage repairs or new windows or doors for there home.
Travis Richard
1 year ago
Ive started working with Thompson Exteriors for a few years now. I have worked with numerous contractors in the past and I have to say Peter Thompson is a very hounest and hard working owner and really does his best for the customers he serves. Hes honest and works hard to ensure his customers are taken cared of and that thier insurance companies pay for everything they are owed. I highly recommend Thompson Exteriors to anyone needed storm damage repairs or new windows or doors for there home.
Terry Koch
1 year ago
Great experience with storm damage roof replacement, looking forward to siding replacement. Peter came to the house to review the job & provided shingle samples including higher spec level that we would have had to pay additional cost above insurance settlement. No pressure to go with the higher spec/cost option, which we declined. Lead time quoted at the house was 3-4 weeks and the roof was replaced 4 weeks later. Building permit was pulled before starting the job. Roofing crew completed the house & garage in one day: tear-off, new shingles, thorough clean-up of yard, and waste trailer hauled away. Peter was personally on-site multiple times during the day to oversee the job. Overall wouldn't hesitate to hire them again, they lived up to my expectations based on a doing good work on a small
Terry Koch
1 year ago
Great experience with storm damage roof replacement, looking forward to siding replacement. Peter came to the house to review the job & provided shingle samples including higher spec level that we would have had to pay additional cost above insurance settlement. No pressure to go with the higher spec/cost option, which we declined. Lead time quoted at the house was 3-4 weeks and the roof was replaced 4 weeks later. Building permit was pulled before starting the job. Roofing crew completed the house & garage in one day: tear-off, new shingles, thorough clean-up of yard, and waste trailer hauled away. Peter was personally on-site multiple times during the day to oversee the job. Overall wouldn't hesitate to hire them again, they lived up to my expectations based on a doing good work on a small
Gretchen Madsen
1 year ago
Thompson Exteriors quote included pulling a permit and removal and reinstall of the gutters. The permit was never pulled. The gutters were never removed so they are full of debris and nails that my dogs/kids could get hurt on. Some shingles weren’t nailed down properly. They damaged a piece of siding during the project and the dryer vent has been blocked since the roof was installed. I have contacted Peter to make repairs and pull the permit so that I can make the final payment but he has been ghosting me. So beware.
Gretchen Madsen
1 year ago
Thompson Exteriors quote included pulling a permit and removal and reinstall of the gutters. The permit was never pulled. The gutters were never removed so they are full of debris and nails that my dogs/kids could get hurt on. Some shingles weren’t nailed down properly. They damaged a piece of siding during the project and the dryer vent has been blocked since the roof was installed. I have contacted Peter to make repairs and pull the permit so that I can make the final payment but he has been ghosting me. So beware.
Peter Murphy
2 years ago
Thompson did a great job!
Good communication and quality control
Good communication and quality control
Peter Murphy
2 years ago
Thompson did a great job!
Good communication and quality control
Good communication and quality control
Nancy Nair
2 years ago
Thompson Exterior did a fabulous job on my roof. They were efficient and did excellent work. Thank you!
Nancy Nair
2 years ago
Thompson Exterior did a fabulous job on my roof. They were efficient and did excellent work. Thank you!
Rachel Grothe
2 years ago
Peter and his crew did a great job reroofing our house in 2020. They do quality work - it still looks brand new! A portion of our home had a flat roof that we wanted to add a gable to. Peter was able to understand what we were looking for and make recommendations on the design. We ended up with a gable that was constructed to blend with the existing architecture and finishes seamlessly. We plan to use them for additional exterior work in the future.
Rachel Grothe
2 years ago
Peter and his crew did a great job reroofing our house in 2020. They do quality work - it still looks brand new! A portion of our home had a flat roof that we wanted to add a gable to. Peter was able to understand what we were looking for and make recommendations on the design. We ended up with a gable that was constructed to blend with the existing architecture and finishes seamlessly. We plan to use them for additional exterior work in the future.
Joe Klein
2 years ago
Overall, a really good roofing job from Thompson Exteriors. The new shingles look nice and professional, and the extra work to reinforce my old house’s sagging eve issue was worth it. Once the work got started, they were consistent and professional every day that they showed up. Job didn’t take relatively long and workers were there consistently every day until to the work was finished. One constructive piece of feedback: They need project managers. At times it was hard to nail down the exact start date, and felt like it was pushed several times. This may have been due to too many jobs on the plate of my point-of-contact, or just simply the lack of a project manager.
Joe Klein
2 years ago
Overall, a really good roofing job from Thompson Exteriors. The new shingles look nice and professional, and the extra work to reinforce my old house’s sagging eve issue was worth it. Once the work got started, they were consistent and professional every day that they showed up. Job didn’t take relatively long and workers were there consistently every day until to the work was finished. One constructive piece of feedback: They need project managers. At times it was hard to nail down the exact start date, and felt like it was pushed several times. This may have been due to too many jobs on the plate of my point-of-contact, or just simply the lack of a project manager.
Gary Langendorf
2 years ago
Peter Thompson was very pleasant to work with and was very professional. He did our house 25 years ago as well. It looks great. I would recommend them to anyone.
Gary Langendorf
2 years ago
Peter Thompson was very pleasant to work with and was very professional. He did our house 25 years ago as well. It looks great. I would recommend them to anyone.
Jarrhl Funk
2 years ago
Thompson was easy to work with. I had two different hail events that had to be adjusted. But after the insurance company completed their duties the work to fix was completed smoothly.
Jarrhl Funk
2 years ago
Thompson was easy to work with. I had two different hail events that had to be adjusted. But after the insurance company completed their duties the work to fix was completed smoothly.
Penny Antonson
4 years ago
His crew came removed the old roof put down ice and water barrier and reshingled our house all in one day. He suggested larger gutters with longer downspouts, now our basement is dry.
Penny Antonson
4 years ago
His crew came removed the old roof put down ice and water barrier and reshingled our house all in one day. He suggested larger gutters with longer downspouts, now our basement is dry.
Leah Toth
4 years ago
The owner was responsive when I first reached out. He showed up at the wrong time (about an hour early) for our original meeting but thankfully my father in law was there to discuss the project. The owner declined my job stating “he was too busy” and it would be too complicated. I had explained before our meeting that I would need a custom fit door and he said no problem as he has done new doors in my neighborhood before. However, he seemed caught off guard by the fact that the door needing to be replaced was not a standard size as the home was built in 1912. I appreciate his honesty and time; however, using the words “too busy” just seemed unprofessional in my opinion.
Leah Toth
4 years ago
The owner was responsive when I first reached out. He showed up at the wrong time (about an hour early) for our original meeting but thankfully my father in law was there to discuss the project. The owner declined my job stating “he was too busy” and it would be too complicated. I had explained before our meeting that I would need a custom fit door and he said no problem as he has done new doors in my neighborhood before. However, he seemed caught off guard by the fact that the door needing to be replaced was not a standard size as the home was built in 1912. I appreciate his honesty and time; however, using the words “too busy” just seemed unprofessional in my opinion.
Matt Hendrickson
6 years ago
Peter and his roofing team just did a great job on our house. They were friendly and worked hard to complete the project before it rained. They did a good job cleaning up and left very little for me to find. His estimate was spot on and was upfront about all costs to the project. He also took the time to come to our house to explain the quote, which no other company attempted or followed up. The final bill was under all of his competitors and the quality of work was excellent. I would highly recommend using his company or getting a quote from him with all the other companies you are going to ask.
Matt Hendrickson
6 years ago
Peter and his roofing team just did a great job on our house. They were friendly and worked hard to complete the project before it rained. They did a good job cleaning up and left very little for me to find. His estimate was spot on and was upfront about all costs to the project. He also took the time to come to our house to explain the quote, which no other company attempted or followed up. The final bill was under all of his competitors and the quality of work was excellent. I would highly recommend using his company or getting a quote from him with all the other companies you are going to ask.
Genevieve Olive
6 years ago
Peter Thompson and his crew are very thorough. Recently did an amazing job re-roofing our porch. Definitely recommend!
Genevieve Olive
6 years ago
Peter Thompson and his crew are very thorough. Recently did an amazing job re-roofing our porch. Definitely recommend!
Tori Regan
6 years ago
We worked with Thompson Exteriors to do a major home exterior project consisting of new siding, trim, roof, flat roof finishing, painting of a detached garage and teardown of an old chimney and replacing with a new chimney in 2019. We are very happy with the end result and with the communication that took place along the way. A brutal hail storm led to us requiring another new roof in 2024. Thompson Exteriors did a great job of working with is to have our replacement roof done quickly and well. Our 100+ year old home looks great and recommend Thompson Exteriors.
Tori Regan
6 years ago
We worked with Thompson Exteriors to do a major home exterior project consisting of new siding, trim, roof, flat roof finishing, painting of a detached garage and teardown of an old chimney and replacing with a new chimney in 2019. We are very happy with the end result and with the communication that took place along the way. A brutal hail storm led to us requiring another new roof in 2024. Thompson Exteriors did a great job of working with is to have our replacement roof done quickly and well. Our 100+ year old home looks great and recommend Thompson Exteriors.
Carolyn Thompson
6 years ago
Thompson Exteriors was more than helpful when my Dad's house needed attention after a storm. From working with the insurance company, replacing the roof in a timely fashion, and leaving the property spotless afterwards the experience was stress free. Thanks for your excellent work!
Carolyn Thompson
6 years ago
Thompson Exteriors was more than helpful when my Dad's house needed attention after a storm. From working with the insurance company, replacing the roof in a timely fashion, and leaving the property spotless afterwards the experience was stress free. Thanks for your excellent work!
Russell Grigsby
8 years ago
Beautiful tuckpoint, brick repair, cap, and stucco job for our 100 year old church! Professional from start to finish. Highly recommend!
Russell Grigsby
8 years ago
Beautiful tuckpoint, brick repair, cap, and stucco job for our 100 year old church! Professional from start to finish. Highly recommend!
ROOFING CONTRACTORS
We have 35 years roofing experience.
For more than 35 years, Thompson Exteriors has helped homeowners throughout Minneapolis, St. Paul, and the surrounding Twin Cities with dependable roofing, siding, window, and storm restoration services. Our commitment to quality workmanship and honest service has earned the trust of homeowners across Minnesota.
Locally based for quick response
Highly Experienced Team of Roofers
Free, No Obligation QUOTES
Fully Insured
Certified to work in Minnesota. Contractor license BC007039.
Highly Rated
25+ 5 Star Reviews on Google and an "A+" Rating from the Better Business Bureau
Locally Owned
Owner is involved with every customer from start to finish.
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TRUSTED TWIN CITIES ROOFERS
For over 35 years, Thompson Exteriors has helped homeowners repair, replace, and protect their roofs with dependable service and quality workmanship.
Free Quote
(612) 722-8428